The evolution of public relations
Digital communication has become the first choice for brands and those who fail to recognise this will miss out. It is also cost-effective and, if done right, can do more for a brand's reach than other channels Much like every other industry, public relations has had to change. Since the onset of Covid, the industry has been forced to shift and rethink its approach from "hard sell" communication to a softer and more considered approach. And that change has not always been easy, says Sylvester Chauke, founder of DNA Brand Architects, which became the first black-owned agency to win the prestigious Best...